Find answers to Frequently Asked Questions
Below you can find a list of some of the most common questions we get asked by prospective clients regarding our web design, photography and video production services.
We hope that they will help you further understand our work and the process involved, explain some of the more technical terms and ultimately help you make an informed decision regarding the required service.
If you can’t find an answer to your question, please contact us on 029 217 69 777 or by completing the form below.
The cost of having a video filmed and produced varies from project to project therefore there’s no one simple answer. It could be anything from a few hundred pounds to a few thousand. Many factors would be taken into consideration when a quote is produced, such as how many days of filming is required, number of locations, whether it can be undertaken by one videographer or whether a small team is required as well as technical aspects when it comes to sound, lighting, optional actors as well as post-production requirements (length of the finished product, subtitles, delivery formats and aspect ratios, soundtrack / audio, voiceovers, animation, etc)
The are normally three main stage of any video project: Pre-production (that’s where all the meetings, planning, scripting etc take place), filming and post-production (that’s the editing stage where all the footage, sound, music, subtitles etc are combined to deliver the final product.)
The time it takes to produce a video varies depending on factors such as the type, length, and complexity of the project.
It normally involves three stages: pre-production, production, and post-production. Pre-production, which includes developing the idea, script, etc. can take anything from a few days to several weeks. The length of the filming day (production) can vary, but it’s common for a full day shoot to last between 8 to 12 hours. Post-production / editing can take a few days to several weeks.
Overall a simple project can take a few days to complete, while a complex one can take several months.
We use a range of high-quality equipment and tools to ensure that we create stunning videos for our clients. Our standard equipment setup includes professional-grade 4K cameras paired with a range of lenses to capture the perfect shot. We also use a range of professional lighting equipment, such as COB lights, softboxes, LED panels, and reflectors, to ensure that our subjects are perfectly lit. Additionally, we use high-quality audio equipment such as lavalier microphones, shotgun microphones, and audio recorders to capture clear and crisp audio. Finally, we use industry-standard editing and colour grading software to bring all the elements together and create a final product that meets our clients’ needs and expectations.
Yes! We can shoot and deliver in variety of aspect ratios and orientations. This is normally discussed and agreed on during the initial planning stage and can involve either shooting the video in the standard 16:9 widescreen aspect ratio for the likes of YouTube, Vimeo and Facebook and then during the editing process cropping the video to social media formats such as 1:1 and 9:16 if required, or, if only mobile-friendly footage is required for the likes of Instagram Reels and Tik-Tok, we can shoot the original footage in 9:16 aspect ratio to ensure all subjects are well composed and visible in the final footage.
The footage will be exported and delivered using high quality .mp4 or .mov file.
We specialise in commercial photography for businesses and brands as well as small business owners, freelancers and creatives. That includes portraits / headshots, fashion, product photography and event photography.
We don’t, sorry!
We normally only provide edited, high quality JPEGs but in certain situations we can provide RAW files for additional charge.
Responsive Web Design (RWD) is a method of creating websites which optimize their appearance and layout depending on the screen size and orientation of the device being used. It’s also known as a mobile-friendly web design as the website adapts itself to the screen size to maximize user experience. In other words your website will look great now matter what device is used to view it!
Domain Name is a unique, human-friendly name to identify your website. Just as your house has its own unique postal address so does each and every website on the internet. Domain name is commonly referred to as ‘website address’, for example: www.yourcompanyname.co.uk
Yes. Every website on the internet needs a unique domain name, e.g. www.yourcompanyname.co.uk. If you haven’t purchased yours yet, please get in touch and we will register one on your behalf (subject to availability).
Our domain names cost £15 per year* and are included with all our packages.
*.co.uk and .org.uk domain names only. Other domains (.com, .org and others) are charged at different rates – please send us a message for details.
Hosting is a service of providing space on a remote server where your website, files, databases and e-mails are stored. Web hosting allows your website to be available and accessible to anyone via Internet, 24 hours a day, 7 days a week.
Our basic hosting costs just £60 per year and is included with all our packages!
Yes. Once you purchase your hosting with us, we will provide you with professional POP3 and IMAP email accounts that match your domain name, eg. info@yourcompanyname.co.uk. You will be able to access your e-mails either via e-mail client on your computer, smartphone or tablet, or via webmail using an internet browser.
The time it takes to build a website varies from client to client and depends on many factors, such as size and complexity of the website, whether it requires any special features and how soon we receive the content from the client. Generally speaking we are able to create simple brochure sites within 1-2 weeks while more complex projects can take 4-8 weeks or more.
Absolutely! We are able to discuss projects and provide our services to clients and businesses based anywhere in the UK or even abroad.